Zelluslife.com wants you to be completely satisfied with your order. However we do exchanges only no refunds as all sales are final. Please note: The customer is responsible for shipping costs incurred to send the item(s) back to Zellus for an exchange. If for any reason you are not satisfied, we will gladly accept your exchange (only) as long as it meets the following criteria:
1- Merchandise must be in new, unused, unworn, unaltered, unwashed condition with original tags still attached.2- Mail all packages to Zellus 745 Mooring Rd Unit 110 Ocean City Md. 21842 3- Package must be postmarked for return within 14 days of your receipt. You may pack your return merchandise in the original packaging if it is available. 4- Any returns not postmarked for return within 14 days of delivery will not be accepted for any reason whatsoever.5- Complete the Exchange form that was included with your order. Check the appropriate reason for the exchange. Include the form inside the box.6- Using the delivery service of your choice, we suggest you obtain a tracking number and insure your package for the full value of the merchandise being returned. We cannot be held responsible for returns lost in shipping. For your desired exchange of an item, email us: email@example.com after shipping your exchange item provide the following:
1 tracking number of return 2 item you’re exchanging 3 item you want to exchange it for Thanks for choosing Zellus—Be Zellus Wear Zellus!